Where is the information on equipment?

Please visit guymark.com to see our full website.

Where are your products manufactured?

We sell a variety of brands and many of our suppliers have multiple manufacturing facilities around the world.

Can't find what you are looking for?

We sell a huge range of products that aren't yet listed on our website, send us an email at sales@guymark.com and we will be happy to help.

What level of quality are your products?

We aim to provide the highest quality products from our consumables all the way up to equipment. All our products are CE marked.

Can I amend my order?

Due to how orders are processed please call us on 01384890600 to cancel your order then place a new order.

How do I cancel my order?

Please call us on 01384890600 to cancel your order.

Where is my order confirmation?

We apologies if you have not yet received your order confirmation, this may not come through instantly but if you've been waiting awhile...please call 01384 890600 and we will get this resent.

How long do I have to return a product?

Items ordered in error can be returned for a refund or exchange within 14 days of receiving the goods. Good must be unopened and in a saleable condition, return carriage is at the buyers expense. Please see our T&C's page for more information.

How much is your delivery charge?

Free delivery on all UK web orders over £100. Delivery on all UK web orders under this value will be charged at £6.75+VAT. Delivery to Republic of Ireland is £35+VAT.

Do you offer next day delivery?

We offer next day delivery on stock items when an order is placed before 2pm.

Do you offer same-day delivery?

Unfortunately we are unable to offer this service.

Can I collect my order?

Unfortunately we are unable to offer a collection option at this current time.

Do you have a discount code?

From time to time we have discount codes available. Please sign up to our mailing list and follow us on social media for updates on these.

Why can't I login to my account?

Please email us on sales@guymark.com if you are expiriencing issues logging into your account.

Sorry about that...please drop us a message at website@guymark.com and we can get this fixed.

My question isn't listed...

Please email us on sales@guymark.com and we will be happy to help.

Guymark - Wax Removal Shop

Equipment
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Zoellner and Tubing
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Other Consumables
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Specula and Tools
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FAQ

Products

Where is the information on equipment?

Please visit guymark.com to see our full website.
Where are your products manufactured?

We sell a variety of brands and many of our suppliers have multiple manufacturing facilities around the world.
Can't find what you are looking for?

We sell a huge range of products that aren't yet listed on our website, send us an email at sales@guymark.com and we will be happy to help.
What level of quality are your products?

We aim to provide the highest quality products from our consumables all the way up to equipment. All our products are CE marked.

Orders

Can I amend my order?

Due to how orders are processed please call us on 01384890600 to cancel your order then place a new order.
How do I cancel my order?

Please call us on 01384890600 to cancel your order.
Where is my order confirmation?

We apologies if you have not yet received your order confirmation, this may not come through instantly but if you've been waiting awhile...please call 01384 890600 and we will get this resent.
How long do I have to return a product?

Items ordered in error can be returned for a refund or exchange within 14 days of receiving the goods. Good must be unopened and in a saleable condition, return carriage is at the buyers expense. Please see our T&C's page for more information.

Delivery

How much is your delivery charge?

Free delivery on all UK web orders over £100. Delivery on all UK web orders under this value will be charged at £6.75+VAT. Delivery to Republic of Ireland is £35+VAT.
Do you offer next day delivery?

We offer next day delivery on stock items when an order is placed before 2pm.
Do you offer same-day delivery?

Unfortunately we are unable to offer this service.
Can I collect my order?

Unfortunately we are unable to offer a collection option at this current time.

Other

Do you have a discount code?

From time to time we have discount codes available. Please sign up to our mailing list and follow us on social media for updates on these.
Why can't I login to my account?

Please email us on sales@guymark.com if you are expiriencing issues logging into your account.
Spotted a mistake?

Sorry about that...please drop us a message at website@guymark.com and we can get this fixed.
My question isn't listed...

Please email us on sales@guymark.com and we will be happy to help.